6103 NSW Fair Trading complaints in 2022 reveal a growing issue with delayed or missing online retail orders.
6103 complaints filed with the NSW Office of Fair Trading in 2022 highlight a growing issue with delayed or missing retail orders in online shopping. Complaints increased from 4380 in 2022 and 3780 in 2021. The timely delivery of online goods is a major pain point for consumers, as seen with the case of sports apparel company Beastwear, which was fined $45,000 for knowingly breaching consumer law.
June 01, 2024
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