MercyOne Iowa facilities face phone outage due to water issues in Des Moines switching center, impacting inbound calls; emergency services available.

MercyOne facilities in Iowa are experiencing a phone outage affecting inbound calls. The issue is reportedly due to water problems in a switching center in Des Moines, potentially impacting cell towers. MercyOne is working with phone service providers to resolve the issue. Patients can schedule appointments online and contact MercyOne for cancellations via the "Contact Us" form. Emergency services remain available.

May 30, 2024
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