Walmart experienced a system failure on March 19, causing price discrepancies and overcharges at 1,600 US self-checkout kiosks.
Walmart reported a technical issue in mid-March that led to customers being overcharged at some US stores. A system failure on March 19 prevented price data from flowing to 1,600 self-checkout kiosks, causing price discrepancies and mispricing of thousands of items. Walmart has since addressed the problem by focusing on affected customers and refunding those who were overcharged, while not taking action on undercharges.
May 29, 2024
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