Virgin Trains Ticketing calls for equal access to fares, open data sharing, and Delay Repay inclusion in a 'Charter for Change' to ensure passengers find the best deals.
Virgin Trains Ticketing has urged political parties to ensure that passengers can secure the best deals on train tickets, regardless of where they are purchased. The company's research revealed that 57% of rail passengers were unaware that train operators could limit certain fares, which were not required to be offered by independent retailers, hindering competition and leaving commuters uncertain about how to find the best fares. Virgin Trains Ticketing launched its 'Charter for Change', calling for a fair and competitive rail retail market, with changes including equal access to all tickets and fares, open data sharing for customers to find the best deals, and the inclusion of services like Delay Repay.
May 30, 2024
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