40-minute waits for coffee at Starbucks due to reduced staff, causing frustration among customers and baristas.

40-minute waits for coffee at Starbucks have customers and baristas fuming over reduced staff. Workers claim orders are coming in fast but there are fewer people to prepare them, resulting in longer wait times for in-person, drive-thru, mobile, and delivery orders. Starbucks is reportedly considering a staffing plan, but employees say it doesn't account for all the special requests and promotions, contributing to longer waits.

May 29, 2024
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