Citizens Advice warns millions of UK households face issues with smart meters, leading to large unexpected bills.

Citizens Advice warns that millions of UK households face issues with smart meters, with many missing out on potential savings. Over half of British homes now have a smart meter, but issues with the devices and poor service from energy suppliers have resulted in consumers receiving large unexpected bills, according to the consumer charity. Citizens Advice calls for new regulations requiring energy suppliers to identify and fix problems promptly.

May 22, 2024
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