2023: Oracle Health (formerly Cerner) lost more hospitals and beds (15,392) as customers switched to Epic Systems, due to product performance decline and revenue tracking issues.
Oracle's digital health records business, rebranded as Oracle Health (formerly Cerner), lost more customer hospitals and acute-care facilities in 2023 than in 2022, according to KLAS Research. This led to a combined loss of 15,392 beds, as the majority of customers switched to Epic Systems. Oracle Health's departure rate is attributed to product performance decline and persistent challenges with revenue tracking tools.
May 20, 2024
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