Albanese government plans to reform Centrepay, a welfare bill-paying service, after exploitation by energy retailers.

The Albanese government plans to reform Centrepay, a direct bill paying service for welfare recipients, after it was found to be used by energy retailers and other businesses to exploit vulnerable Australians. A call for public submissions has opened, aiming to improve Centrepay and implement safeguards to protect customers. The government will also refer three energy companies to the regulator for misusing the system.

May 21, 2024
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