South Africa's BPO sector in Western Cape contributes R35bn to the economy, employing and upskilling locals with R350k foreign revenue per offshore job.
South Africa's Business Process Outsourcing (BPO) sector contributes R35bn to the economy, with Western Cape being a preferred destination for global BPO companies. The sector employs, trains, and upskills tens of thousands of locals, injecting R350k of foreign revenue per offshore BPO job. Minister Mireille Wenger attributes this growth to significant investment in skills development, creating a world-class supply of talent.
May 17, 2024
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