Nova Scotia's Department of Community Services acknowledges inadequate caseload data for social workers, affecting planning and resource allocation.

Nova Scotia's Department of Community Services admits it lacks accurate caseload data for its social workers, managing an average of 22.75 cases, including completed ones. This hampers effective planning and resource allocation. The department plans a pilot project with paraprofessionals to assist social workers and improve technology tools, but faces concerns over resource allocation.

May 15, 2024
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