US DoT introduces 2024 rule providing cash refunds for cancelled/changed flights, delayed baggage, & unprovided services; Australia lacks similar protections.
The US Department of Transportation's new rule in April 2024 highlights the lack of protection for Australian passengers compared to US and European air travellers. The US rule requires airlines to provide automatic cash refunds when flights are cancelled or significantly changed, baggage delayed, or extra services not provided. In Australia, no such protections or rights exist.
May 12, 2024
3 Articles