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flag Small Australian businesses face a 127% increase in issues with digital platforms, with Meta accounting for two-thirds of cases.

flag Small Australian businesses face difficulties resolving issues with digital platforms, such as account shutdowns after hacks. flag These platforms require small businesses to navigate complex issues, leading to a 127% increase in cases since July 2022. flag Meta, owner of Facebook and Instagram, accounts for two-thirds of these cases. flag There is an urgent need for tech giants to improve support for small and family businesses.

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