UK energy regulator Ofgem considers increasing compensation for energy retailer failures from £30 to £40.

UK energy regulator Ofgem is considering increasing the compensation payment to customers from £30 to £40 when energy retailers fail to meet the Guaranteed Standards of Performance (GSoP). The £10 increase aims to bring the payment in line with inflation. Ofgem is working to improve customer service in the energy sector, introducing faster compensation payments and new rules for vulnerable customers.