911 call issues affected Verizon Wireless customers in Monroe and Ontario counties on Saturday.

911 call issues affected Verizon Wireless customers in Monroe and Ontario counties on Saturday, with both local public safety offices confirming difficulties in receiving 911 and administrative calls. Monroe County officials recommended residents to hang up and dial again if encountering call failures, while text-to-911 and a direct phone line were also available alternatives. The issue was reportedly resolved by 11 p.m. in Ontario County.

May 04, 2024
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