Octopus Energy warns direct debit customers may accumulate £178 credit due to reduced energy use during warmer months.

Octopus Energy warns its direct debit customers they may accumulate credit due to reduced energy use during warmer months, as fixed payments are made to prevent bill fluctuations. The average household has a £178 credit. Customers can claim credit, but it may result in higher payments during winter. Energy suppliers may need to adjust direct debit payments to prevent excessive credit build-up.

May 01, 2024
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