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AusNet Services pays $12m for customer compensation and outage backups after a severe storm in Feb left 255,000 customers without power, violating Victorian energy laws.
Electricity distributor AusNet Services will pay $12m in customer compensation and for outage back-ups, after their online outage tracker crashed during severe storms in February, leaving 255,000 customers without power and 530,000 homes/businesses affected.
The failure to provide adequate info breached Victorian energy laws.
AusNet has entered a court enforceable undertaking to contribute $12m for remediation to affected customers.
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AusNet Services paga 12 millones de dólares por compensaciones a los clientes y por cortes de energía después de que una fuerte tormenta en febrero dejara a 255.000 clientes sin electricidad, violando las leyes energéticas de Victoria.