Jet2 apologizes for flying two pensioners to Menorca instead of Majorca due to human error at Bristol Airport.

Jet2 apologized for flying two pensioners, Linda Trestrail and Wendy Russell, to Menorca instead of Majorca due to "human error" and involvement of a special assistance provider at Bristol Airport. Despite their tickets being checked five times, the women were only informed of the mistake upon landing in Menorca. Jet2 has offered additional training to prevent similar incidents and has apologized to the passengers.

April 28, 2024
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