US DOT introduces new rules requiring automatic refunds for canceled or altered flights, simplifying refunds and improving transparency.
The US Department of Transportation (DOT) has released new rules requiring airlines to provide automatic refunds for canceled or significantly altered flights. These rules aim to simplify the refund process, ensure consistent refund policies across airlines, and improve transparency on fees for services like checked luggage or reservation changes. The new measures are expected to save travelers more than $500m annually.
April 24, 2024
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