Foodstuffs trialled facial recognition software, incorrectly identifying a Maori woman as a shoplifter, raising concerns over accuracy and potential discrimination.
New Zealand supermarket chain Foodstuffs trialled facial recognition software to combat retail crime, which incorrectly identified a Maori woman as a previously trespassed shoplifter. The incident raises concerns over the technology's accuracy and potential for discrimination. Foodstuffs apologized, stating it was a "genuine case of human error," but the incident highlights the need for rules and regulations around AI facial recognition use.
April 22, 2024
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