60 Japanese doctors sue Google Maps in a class-action lawsuit over ignored negative reviews.
60 Japanese doctors have sued Google Maps in a class-action lawsuit for allegedly ignoring negative reviews of their clinics. The doctors seek $9,000 in damages to hold Google accountable for inaction over the reviews, stating they are unable to reply or refute the false claims due to patient confidentiality rules. This lawsuit marks the first class-action lawsuit in Japan targeting a platform over negative online reviews.
April 18, 2024
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