Commerce Commission sues One NZ for allegedly breaching 111 Contact Code, protecting vulnerable consumers during power cuts.
Commerce Commission sues One NZ in High Court for allegedly breaching 111 Contact Code, protecting vulnerable consumers who rely on landline connections for emergency services during power cuts. Telco claims it fully cooperated over "technical breaches." 111 Contact Code was introduced in 2021 to ensure vulnerable customers can call emergency services during power cuts.
April 15, 2024
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