Royal Mail suspends counterfeit stamp fines due to machine errors charging UK residents.
Royal Mail acknowledges machine errors leading to some UK residents being charged a £5 surcharge for "counterfeit" stamps, despite purchasing them from trustworthy sources like the Post Office. The company's machines scan mail items and reject suspicious barcodes, segregating them for further examination. Royal Mail has been told to suspend counterfeit stamp fines amid concerns of innocent customers being wrongly charged.
April 15, 2024
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