78-year-old Margaret Wells died after a 70-minute ambulance wait due to scarce resources.

78-year-old Margaret Wells died after a 70-minute wait for an ambulance following a heart attack. Her husband, a double amputee, called for help but faced a delayed response due to scarce ambulance resources and competing demands. Coroner Mary-Anne Borrowdale's report describes the circumstances as "deeply troubling," criticizing St John's decision to send an available ambulance to a less urgent case instead of directly to Wells.

April 11, 2024
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