Fast-food chains incorporate customer-created menu hacks into their menus and marketing.
Fast-food chains embrace menu hackers' creative combinations, with Harvey's marketing director keeping a list of customers' unique food creations. These combinations, such as adding pie or mini doughnuts to milkshakes or onion rings to hotdogs, showcase customers' creativity. Fast-food chains are using these popular menu hacks to shape their menus, marketing, equipment, and training.
April 07, 2024
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