Healthwatch England and others raise concerns over Royal Mail's plan to cut second-class letter deliveries, fearing potential impact on patient safety and medical appointments.

Royal Mail's plan to cut second-class letter deliveries to every other weekday has raised direct concerns from the Healthwatch England, National Voices, The Patients Association, and NHS Providers, who fear it could worsen patient safety risks. These groups have warned that the plans, part of Royal Mail's submission to regulator Ofcom, could lead to more people missing medical appointments due to late delivery of letters, and have requested a solution to prioritize NHS letters if the plans go ahead.

April 05, 2024
23 Articles