Qatar unveils Sama 2.0, the first AI flight attendant, at ITB Berlin.

Qatar unveiled its first AI flight attendant, Sama 2.0, at ITB Berlin trade show. Sama offers personalized, human-like interactions and learns from customer behavior. It can guide passengers through 3D airport maps and answer travel-related questions on baggage and check-in. This innovative AI marks the first of its kind in customer assistance, blending technology with empathy and personalization.

April 01, 2024
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