Major US fast-food chains, including Burger King, Shake Shack, and KFC, rapidly deploy order kiosks to save labor costs, increase accuracy, and encourage spending.
Major US fast-food chains, including Burger King, Shake Shack, and KFC, are rapidly deploying more order kiosks, which save on labor costs, increase accuracy, and encourage customers to spend more. Burger King plans to expand kiosks in the US after successful pilot results, aiming for a "100% digital" business model. Shake Shack has rolled out kiosks to nearly all US company-operated restaurants, with kiosk sales doubling year-over-year in Q4.
April 01, 2024
3 Articles