A class-action lawsuit in British Columbia accuses Uber and Lyft of denying service to wheelchair users, aiming for systemic change.

A class-action lawsuit against Uber and Lyft in British Columbia highlights the challenges faced by wheelchair users using ride-hailing apps. The lawsuit alleges the companies did not provide service to a wheelchair user, with one goal being to bring systemic change to their practices. Previous lawsuits and rulings have often resulted in payments to riders or attempts at systemic change.