A class-action lawsuit in British Columbia accuses Uber and Lyft of denying service to wheelchair users, aiming for systemic change.

A class-action lawsuit against Uber and Lyft in British Columbia highlights the challenges faced by wheelchair users using ride-hailing apps. The lawsuit alleges the companies did not provide service to a wheelchair user, with one goal being to bring systemic change to their practices. Previous lawsuits and rulings have often resulted in payments to riders or attempts at systemic change.

March 31, 2024
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