Migrants with disabilities face accessibility issues using the CBP One app for US asylum appointments.

Advocates claim migrants with disabilities face difficulties accessing the US asylum system. A complaint against the US Department of Homeland Security alleges that the CBP One phone app, required for scheduling appointments at US-Mexico border ports, remains inaccessible for those with visual, hearing, mobility, and intellectual impairments. The app's daily login requirement over prolonged periods complicates matters further.

March 29, 2024
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