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2022 saw South Korean consumer complaints against AliExpress nearly triple, primarily regarding product quality, deliveries, and tracking issues.
2022 saw South Korea's consumer complaints against Alibaba's e-commerce platform AliExpress nearly triple, with 673 complaints compared to 228 in 2021.
Major issues included product quality, late/non-deliveries, misdeliveries, and lack of tracking info.
Consumer rights groups urge the govt to regulate multinational companies, and the KCS, under the Korea Fair Trade Commission, is discussing a hotline with AliExpress to resolve complaints.
13 months ago
4 Articles