Mother warns Airbnb guests of price increase in Toronto booking, daughter faces £1,962 cancellation fee.

A mother warned Airbnb customers to check their bookings after her daughter was hit with a £4,000 price increase on a five-month stay in Toronto. After confirming the booking, the daughter received an email stating the price for the entire stay had increased by £4,000 (39%). Panicked and unable to afford the extra cost, she cancelled the booking, but was charged a £1,962 cancellation fee, plus a £682 cleaning and tax fee.

March 28, 2024
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