10 million Optus customers experienced a 14-hour network outage affecting emergency services; government to review and learn from the incident.

Optus's 14-hour network outage in November impacted over 10 million customers and thousands of businesses, affecting emergency call services. The federal government received a review report on the incident, which has not been publicly released. The government says it will consider the recommendations and aims to ensure the telco industry learns from the outage. Communications Minister Michelle Rowland acknowledged the event's impact.

March 21, 2024
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