Ofcom investigates Vonage for 2023 outage disrupting 999 calls, following a 2018 similar fine.

UK's Ofcom investigates cloud comms provider Vonage over 2023 outage disrupting business access to emergency services (999 calls). This isn't the first time Vonage has faced such issues; it was fined £24,500 in 2018 for similar issues. Ofcom's investigation aims to determine whether Vonage violated its regulatory obligations and will examine the facts surrounding the incident. Expected outcome by early next year.

March 19, 2024
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