FedEx and Amazon discussed a potential returns partnership in 2022, but did not reach an agreement.
FedEx and Amazon reportedly discussed a potential partnership on returns in 2022, with FedEx accepting Amazon returns at its retail locations. The talks aimed to boost FedEx's parcel volumes and improve Amazon's return experience. Ultimately, the companies did not reach an agreement. Amazon now uses UPS and other companies for returns and allows customers to return packages at Kohl's and Staples locations.
March 18, 2024
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