NHS Ombudsman Rob Behrens warns of hospital cover-ups of poor care, prioritizing reputation over transparency.

NHS Ombudsman Rob Behrens warns that hospitals are covering up evidence of poor care and prioritising reputation management over transparency with bereaved families. He calls for urgent intervention to improve the NHS's culture and leadership, criticizing the health service for concealing evidence and victimizing whistleblowers. Behrens highlights the need to address serious issues within the NHS and improve its complaint handling process.

March 17, 2024
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