Flipkart found guilty of unfair trade practices, fined Rs 10,000 for intentional iPhone order cancellation causing mental harassment.
Flipkart found guilty of unfair trade practices, ordered to pay Rs 10,000 to customer for mental harassment after iPhone order cancellation. The cancellation was intentional to make extra profit, amounting to a deficiency in service and unfair and restrictive trade practice adopted by the online platform. The customer received a refund but needed compensation for mental harassment and agony caused by the unilateral cancellation of the order.
March 17, 2024
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