Chef Jen Royle of Boston's Table restaurant thanked customer Trevor Chauvin-DeCaro for canceling reservation and disputing $250 fee, sparking discussion on customer respect for small businesses.

The chef of a Boston restaurant directly messaged Trevor Chauvin-DeCaro, thanking him for canceling a reservation and disputing the $250 cancellation fee. The couple had planned a trip to Boston, but the train was delayed, and Trevor got sick, preventing them from dining at Chef Jen Royle's restaurant, Table. The message went viral, sparking a discussion about customer respect for small businesses.

March 13, 2024
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