1 in 5 shop staff faced violent attacks in 2023, up from 8% in 2022, according to a survey by the retail union Usdaw.

1 in 5 shop staff faced violent attacks in 2023, up from 8% in 2022, according to a survey by the retail union Usdaw. The increase in assaults is during an "epidemic" of retail crime, with official statistics showing significant increases in theft from shops. Over the past year, 70% of respondents were verbally abused, nearly half were threatened by a customer, and almost one in five were physically attacked.

March 13, 2024
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