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Oregon's unemployment system launches improved online platform, Frances Online, on March 4th ($106m upgrade).
Oregon's unemployment system is set to launch a new, improved online platform, Frances Online, on March 4th.
This $106 million system upgrade will provide a better customer service experience for UI claimants and is mobile-friendly, allowing users to do more through self-serve features.
The old system, in use since the 1990s, caused delays in jobless benefits during the pandemic recession.
14 months ago
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