The ASAI upheld a complaint against An Post's ad, citing unmet 2-3 day delivery promise to the Netherlands.
The Advertising Standards Authority of Ireland (ASAI) upheld a complaint against An Post's ad, which promised a delivery time of 2-3 days for sending letters to the Netherlands. A customer posted 100 letters using this service but after 20 days, the letters had not arrived. An Post informed the customer that the delivery times were only an indication of the postage time frame, and not guaranteed.
February 27, 2024
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