ServiceNow and NVIDIA introduce telco-specific generative AI solutions at Mobile World Congress.

ServiceNow and NVIDIA expand their relationship by introducing telco-specific generative AI solutions to enhance service experiences at Mobile World Congress. The first solution, Now Assist for Telecommunications Service Management, uses NVIDIA AI to improve agent productivity, resolution speed, and customer experience. Telcos are turning to AI and automation to reduce costs and uncover new business opportunities.

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