New Zealand's Chief Ombudsman calls for significant changes to child welfare agency Oranga Tamariki due to 2,000 complaints and inconsistencies over four years.
New Zealand's Chief Ombudsman, Peter Boshier, has called for significant changes to Oranga Tamariki, the country's child welfare agency, citing a lack of reassurance that the organization's practices and processes are consistently operating as they should. Over the past four years, there were 2,000 complaints and inquiries made to the ombudsman regarding Oranga Tamariki, revealing widespread inconsistencies across the agency. Boshier recommends an organization-wide quality improvement plan, increased staff training and supervision, and better record-keeping among other measures.
February 21, 2024
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