Google introduced a self-initiated replacement process for Pixel Watch 2, allowing users to replace broken devices without customer service intervention.

Google has introduced a self-initiated replacement process for the Pixel Watch 2, allowing owners with broken devices to replace their watches without utilizing customer service. To pursue a replacement, users need to complete a form on the Google Store website, confirm the issue, and select a repair option. Users can choose between using their own packaging or requesting packaging from Google and must agree to the terms and conditions before confirming their purchase.

February 12, 2024
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