Commerce Commission updates Copper Withdrawal Code, mandates Chorus to provide at least 6 months' notice and ensure fiber availability before stopping copper services in New Zealand.

The Commerce Commission has updated the Copper Withdrawal Code to better protect New Zealand consumers. The code outlines the necessary steps Chorus, the national copper network provider, must take before stopping copper service provision to individual customers. Telecommunications Commissioner Tristan Gilbertson explains that the code ensures a smooth transition from old copper services to newer technologies. Chorus is only permitted to withdraw copper where fiber is available and must continue providing copper services in all other areas. Consumers will receive at least six months' notice in writing, as well as two further reminder notices, before Chorus withdraws copper services.

February 04, 2024
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