From July 1, NSW venues with over 20 poker machines must have a responsible gambling officer on duty for detecting and referring patrons at risk.

The New South Wales (NSW) government is introducing new changes to reduce gambling harm in the state. From July 1, venues with more than 20 poker machines will be required to have a responsible gambling officer on duty. These officers will help identify patrons at risk of harm or displaying concerning gambling behavior and refer them to support services. The changes aim to better support people experiencing gambling harm and are part of the NSW government's commitment to responsible gambling.

February 01, 2024
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