Okanagan couple sues WestJet after 'three and a half miserable days in Mexico.'

A West Kelowna doctor and his wife have filed lawsuits against WestJet, seeking $35,000 each, after they were forced to spend three and a half miserable days in Mexico when the airline refused to allow them to board a plane back home. The couple, along with their two children, travelled from Kelowna to Cancun in November 2023. The lawsuit alleges that the WestJet supervisor at the airport in Cancun Mexico allegedly refused permission for the couple to board WestJet Flight Number WS2065 to Canada, citing WestJet policy about documents for Canadian residents.

January 27, 2024
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