Ontario government plans to move 9 ServiceOntario outlets into Staples Canada stores, expecting increased convenience, $900k savings over 3 years, and $10.2M pilot project cost.

The Ontario government has announced plans to move nine ServiceOntario outlets into Staples Canada stores as part of a broader review of all stand-alone, privately run operations. The decision to move the outlets is meant to increase consumer convenience by taking advantage of Staples' longer opening hours and access to other retail options. This move is anticipated to save the government $900,000 over a period of three years by not requiring leasing costs. The integrated pilot projects would cost $10.2 million over the same period covering operating, labor, and one-time retrofit costs.

January 28, 2024
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